1. Compliance with Laws, Regulations, and Guidelines

2. Collection of Personal Information

3. Purpose of Use of Personal Information

• 1.For procedures necessary to provide services on board guntû and off-ship.
• 2.For communication with the Customer.
• 3.For various arrangements such as sending materials and products, and responding to inquiries.
• 4.For sending information on events, new products, new services, etc.
• 5.For sales activities via mail, telephone, email or in person; after-sales service; and marketing activities (such as survey requests).
• 6.For marketing analysis to produce better products and services.
• 7.For shipping products that customers purchased from us, including at the onboard shop.
• 8.For purposes separately announced or clearly specified to the Customer.
• 9.In other cases that we deem it necessary to contact the Customer.
• 10.For the exercise of rights or fulfillment of obligations under laws and regulations.

4. Provision of Personal Information to Third Parties

• 1.When prior consent has been obtained from the individual.
• 2.When required by law.
• 3. When necessary to protect a personʼs life, body, or property, and it is difficult to obtain the individualʼs consent.
• 4.When particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the consent of the person in question.
• 5.When it is necessary to cooperate with a national or local government agency, or a party entrusted by such an agency, in carrying out affairs prescribed by law, and in which obtaining the individualʼs consent may interfere with the execution of those affairs.
• 6.When disclosed or provided to subcontractors within the scope necessary for providing services to the Customer.
• 7.When provided to businesses necessary for providing services or obtaining goods requested by the Customer, within the scope necessary.

5. Joint Use of Personal Information

• 1.Categories of personal data subject to joint use.
  ・Name, date of birth, address, telephone number, email address, workplace, gender, transaction details, etc.
• 2.Extent of joint users
  Our group companies, including TSUNEISHI GROUP CORPORATION (collectively, “our Group”).
• 3.Purpose of use by joint users
  ・To provide products and services offered by us or our Group.
  ・To send direct mail, product/service information, and conduct surveys.
  ・To notify the relevant company when the individual concerned has an inquiry or applies to use the products and services offered by us or our Group.
  ・To manage information of Customers within the Company or our Group.
  ・To perform other incidental or related business activities.
• 4.Name of the party responsible for managing the relevant personal data:
  TSUNEISHI GROUP CORPORATION

6. Measures for Secure Management

• 1.Establishment of a basic policy
  We have established a basic policy covering compliance with laws and guidelines, and a contact point for questions and complaints.
• 2.Setting of rules for handling personal information
  We have set rules for handling methods, persons responsible, persons in charge, and their duties for handling personal information at each stage of acquisition, use, saving, provision, deletion, and disposal.
• 3.Organizational measures
  We undertake regular self-assessments of personal information handling, as well audits performed by other departments.
• 4.Individual measures
  Employees receive regular training on precautions for handling personal information.
• 5.Physical measures
  Measures are taken to prevent the theft and loss of equipment, electronic media, and documents with personal information. Measures are taken to ensure personal information is not easily identifiable when being moved within or transported from the premises.
• 6.Technical measures
  Access is controlled; limitations are set for the persons in charge and the range of the handled personal information.

7. Retention Period of Personal Information

8. Management of Contractors Handling Personal Information

9. Inquiries Regarding Disclosure, Deletion or Correction of Personal Information

• 1.When there is a risk of harm to the life, body, property, or other rights of the Customer or a third party.
• 2.When it would significantly impede the proper conduct of our business.
• 3.When it would violate other laws or regulations.

• 1.Document specifying the purpose of the request
• 2.Copy of valid driver's license, passport, or document confirming the identity of the Customer
• 3.Return postage for reply via registered mail with delivery confirmation

• 1.Document specifying the purpose of the request
• 2.For a legal representative: documents proving legal representative status
• 3.For a voluntary representative: a power of attorney (a personal seal certificate may be attached to verify the seal impression)
• 4.Copy of valid driver's license, passport, or documents confirming the identity of the Customer
• 5.Copy of valid driver's license, passport, or documents confirming the identity of the representative
• 6.Copy of relevant certificate if the agent is a lawyer or tax accountant
• 7.Return postage for reply via registered mail with delivery confirmation

10. Contact for Personal Information Inquiries